FAQ & About
Shipping Info
Patches ordered from the UK are sent 1st Class. You can choose to upgrade to a tracked option at checkout. Postage price is £1.15 for 1st Class or £2.65 for 1st Class Signed for.
International Patches are sent via Royal Mail International Standard. This can take 7-18 days. You can choose to upgrade to a tracked option at checkout. Postage price is £2.50 for Standard or £6.80 for tracked.
All patches are shipped within 5 working days. You are purchasing from a one-person business that makes all their products to order and holds no stock. Your patience is appreciated, as is your custom.
Orders over £30 will be sent out with standard shipping for free, but you can pay the difference to upgrade this to tracked for a small fee at checkout (£1.25 for UK and £4.30 for International).
I am originally an Etsy seller with a store you can view here, along with hundreds of 5-star reviews of my patches and order fulfilment. You can trust you are buying from a reputable seller when you purchase from my website, but should you wish to buy from me on Etsy instead, you can do so through the link.
If your order has not reached you yet and it is out of the estimated time frame, please get in touch by emailing at socialrebellionsales@gmail.com or using the contact form on the contact page.
FAQ
Can I cancel my order?
All orders are made to order, if you need to cancel your order, please do so within 4 days otherwise it will already be on it's way.
You can cancel your order by sending an email to socialrebellionsales@gmail.com
If you need to return your patch, please contact me within 14 days of delivery.
When will I receive my order?
UK orders should expect to be received 1-3 days after you receive your notification that it has been dispatched. International should typically arrive in 7-18 days, but on the rare occasion it is delayed, it can take a few weeks to arrive. Please contact me if this is the case so that I can prepare to replace your order should it reach 6 weeks and I can claim it back from the Post Office as lost in transit.
Do you take custom orders?
Sometimes. My time is spread quite thin between this business, my family life, and my health conditions so I'm very choosy and taking on custom projects that will take a lot of time. Please message me with a photo or description of what you're looking for. Changes to existing patches in my store will almost certainly be able to be accommodated, but completely custom patches will likely to only be taken on if they aren't too complex.
Do you sell digital files of your embroidery patterns?
Whilst they are not listed, I am open to selling the embroidery patterns so you can put the designs on your own garments. It's important to mention if you will be using this on a commercial basis.
Business Information
Business Name: Social Rebellion Patches
Location: Berkshire, United Kingdom
Contact Details:
socialrebellionsales@gmail.com